According to this article on Market Watch, Iontas has added a function in their Focus software suite which will capture every step that people take to conduct business tasks, without interrupting their work or requiring integration. The application will graphically map out how processes are being followed, which will be a huge help for managers in order to determine where and how to focus resources for process improvement.
This software will end guessing games about how people use information technology. With focus, managers can look forward to improving efficiency and reducing operational costs. Iontas CEO Joe Stockton mentions:
"Every manager at every company needs to understand their processes before they can optimize them.”
We're getting ready to launch a new blog that looks at the broader issues of Business Process Management, update your RSS feed now as we get it ready for our official launch: http://evolvebpm.blogspot.com/
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