In a recent post at the BPM In Action blog, Dennis Byron spends time pondering who is the market leader in the business process management software market. According to a study recently released by Forrester, it’s IBM.
Why? According to Byron, BPM is a value proposition, and users buy tools to aide them according to the value proposition they are given. IBM is still growing in leaps and bounds because of the people maintaining and updating the IBM BPM software they already have. Other software on its way up in the BPM world: Fujitsu, Remedy and
No comments:
Post a Comment